#fieldops-service-follow-up {
  display: grid;
  gap: 12px;
  min-width: 0;
  margin: 0 20px 18px;
  padding: 16px;
  border: 1px solid color-mix(in srgb, var(--brand-orange) 24%, var(--border-color));
  border-radius: 15px;
  background: linear-gradient(135deg, color-mix(in srgb, var(--brand-orange-soft) 36%, var(--surface-primary)), var(--surface-primary) 52%);
}
.mx-overview > #fieldops-service-follow-up {
  grid-column: span 4;
  margin: 0;
  container-type: inline-size;
}
#fieldops-service-follow-up .service-followup__header { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding-bottom: 10px; border-bottom: 1px solid var(--divider-color); }
#fieldops-service-follow-up .service-followup__header > div { display: grid; gap: 4px; min-width: 0; }
#fieldops-service-follow-up .service-followup__eyebrow { color: var(--brand-orange-deep); font-size: 8px; font-weight: 850; letter-spacing: .14em; }
#fieldops-service-follow-up .service-followup__header h3 { margin: 0; color: var(--text-primary); font-size: 18px; letter-spacing: -.025em; }
#fieldops-service-follow-up .service-followup__header p { margin: 0; color: var(--text-secondary); font-size: 10px; }
#fieldops-service-follow-up .service-followup__total { flex: 0 0 auto; padding: 6px 9px; border: 1px solid var(--brand-orange-border); border-radius: 999px; color: var(--brand-orange-deep); background: var(--brand-orange-soft); font-size: 9px; font-weight: 800; }
#fieldops-service-follow-up .service-followup__summary { display: grid; grid-template-columns: repeat(auto-fit, minmax(165px, 1fr)); gap: 8px; }
#fieldops-service-follow-up .service-followup__summary > div { display: grid; grid-template-columns: minmax(0, 1fr) auto; align-items: center; gap: 8px; min-height: 45px; padding: 8px 10px; border: 1px solid var(--border-color); border-radius: 10px; background: var(--surface-primary); }
#fieldops-service-follow-up .service-followup__summary span { color: var(--text-secondary); font-size: 9px; font-weight: 700; }
#fieldops-service-follow-up .service-followup__summary strong { color: var(--text-primary); font-size: 21px; font-variant-numeric: tabular-nums; font-weight: 850; line-height: 1; }
#fieldops-service-follow-up .service-followup__summary .is-support { border-color: color-mix(in srgb, var(--danger) 22%, var(--border-color)); background: color-mix(in srgb, var(--danger-soft) 45%, var(--surface-primary)); }
#fieldops-service-follow-up .service-followup__summary .is-support strong { color: var(--danger); }
#fieldops-service-follow-up .service-followup__summary .is-installation { border-color: color-mix(in srgb, var(--brand-orange) 24%, var(--border-color)); background: color-mix(in srgb, var(--brand-orange-soft) 50%, var(--surface-primary)); }
#fieldops-service-follow-up .service-followup__summary .is-installation strong { color: var(--brand-orange-deep); }
#fieldops-service-follow-up .service-followup__summary .is-confirm { border-color: color-mix(in srgb, var(--warning) 22%, var(--border-color)); background: color-mix(in srgb, var(--warning-soft) 48%, var(--surface-primary)); }
#fieldops-service-follow-up .service-followup__summary .is-confirm strong { color: var(--warning); }
#fieldops-service-follow-up .service-followup__tools { display: flex; align-items: center; justify-content: space-between; gap: 10px; min-width: 0; }
#fieldops-service-follow-up .service-followup__search { display: flex; align-items: center; gap: 7px; width: min(100%, 360px); min-height: 36px; padding: 0 9px; border: 1px solid var(--border-color); border-radius: 9px; color: var(--text-secondary); background: var(--surface-primary); }
#fieldops-service-follow-up .service-followup__search:focus-within { border-color: var(--brand-orange); box-shadow: 0 0 0 3px var(--brand-orange-soft); }
#fieldops-service-follow-up .service-followup__search > span { font-size: 17px; }
#fieldops-service-follow-up .service-followup__search input { flex: 1; min-width: 0; border: 0; outline: 0; color: var(--text-primary); background: transparent; font: inherit; font-size: 10px; }
#fieldops-service-follow-up .service-followup__search button { width: 24px; height: 24px; border: 0; border-radius: 6px; color: var(--text-secondary); background: transparent; font-size: 17px; cursor: pointer; }
#fieldops-service-follow-up .service-followup__filters { display: inline-flex; flex: 0 0 auto; gap: 3px; padding: 3px; border: 1px solid var(--border-color); border-radius: 9px; background: var(--surface-secondary); }
#fieldops-service-follow-up .service-followup__filters button { display: inline-flex; align-items: center; gap: 6px; min-height: 27px; padding: 0 9px; border: 0; border-radius: 6px; color: var(--text-secondary); background: transparent; font: inherit; font-size: 9px; font-weight: 700; cursor: pointer; }
#fieldops-service-follow-up .service-followup__filters button[aria-pressed="true"] { color: var(--brand-orange-deep); background: var(--surface-primary); box-shadow: 0 1px 4px color-mix(in srgb, var(--ink-950) 8%, transparent); }
#fieldops-service-follow-up .service-followup__filters b { font-size: 8px; font-variant-numeric: tabular-nums; }
#fieldops-service-follow-up .service-followup__list { display: grid; gap: 6px; min-width: 0; }
#fieldops-service-follow-up .service-followup__case { display: grid; grid-template-columns: minmax(185px, 1fr) minmax(220px, 1.55fr) minmax(115px, .7fr); align-items: center; gap: 11px; min-width: 0; padding: 9px 10px; border: 1px solid var(--border-color); border-left: 3px solid var(--brand-orange); border-radius: 9px; background: var(--surface-primary); }
#fieldops-service-follow-up .service-followup__case:hover { border-color: var(--brand-orange-border); background: color-mix(in srgb, var(--brand-orange-soft) 18%, var(--surface-primary)); }
#fieldops-service-follow-up .service-followup__person, #fieldops-service-follow-up .service-followup__answer, #fieldops-service-follow-up .service-followup__actions { display: grid; min-width: 0; gap: 4px; }
#fieldops-service-follow-up .service-followup__type { justify-self: start; padding: 3px 6px; border-radius: 99px; font-size: 8px; font-weight: 850; }
#fieldops-service-follow-up .service-followup__type.is-support { color: var(--danger); background: var(--danger-soft); }
#fieldops-service-follow-up .service-followup__type.is-installation { color: var(--info); background: var(--info-soft); }
#fieldops-service-follow-up .service-followup__person > strong { overflow: hidden; color: var(--text-primary); font-size: 10px; font-weight: 780; text-overflow: ellipsis; }
#fieldops-service-follow-up .service-followup__phone { display: inline-flex; align-items: center; gap: 4px; justify-self: start; color: var(--brand-orange-deep); font-size: 9px; font-weight: 750; text-decoration: none; }
#fieldops-service-follow-up .service-followup__phone:hover { text-decoration: underline; }
#fieldops-service-follow-up .service-followup__phone.is-missing, #fieldops-service-follow-up .service-followup__folio, #fieldops-service-follow-up .service-followup__location { color: var(--text-tertiary); font-size: 8px; }
#fieldops-service-follow-up .service-followup__issue { display: inline-flex; align-items: center; gap: 5px; color: var(--danger); font-size: 9px; font-weight: 850; }
#fieldops-service-follow-up .service-followup__issue i { width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
#fieldops-service-follow-up .service-followup__issue.is-confirm { color: var(--warning); }
#fieldops-service-follow-up .service-followup__question { color: var(--text-tertiary); font-size: 8px; }
#fieldops-service-follow-up .service-followup__answer > strong { color: var(--text-primary); font-size: 10px; font-weight: 720; line-height: 1.4; }
#fieldops-service-follow-up .service-followup__comment { color: var(--text-secondary); font-size: 8px; line-height: 1.4; }
#fieldops-service-follow-up .service-followup__actions { justify-items: end; }
#fieldops-service-follow-up .service-followup__actions time { color: var(--text-tertiary); font-size: 8px; text-align: right; }
#fieldops-service-follow-up .service-followup__actions a { display: inline-flex; align-items: center; justify-content: center; gap: 4px; min-height: 28px; padding: 0 8px; border: 1px solid var(--border-color); border-radius: 7px; color: var(--text-primary); background: var(--surface-primary); font-size: 8px; font-weight: 760; text-decoration: none; white-space: nowrap; }
#fieldops-service-follow-up .service-followup__actions a:hover { border-color: var(--brand-orange-border); color: var(--brand-orange-deep); background: var(--brand-orange-soft); }
#fieldops-service-follow-up .service-followup__actions .service-followup__create-link { border-color: var(--brand-orange-border); color: var(--brand-orange-deep); background: var(--brand-orange-soft); }
#fieldops-service-follow-up .service-followup__empty, #fieldops-service-follow-up .service-followup__state { display: flex; align-items: center; gap: 9px; min-height: 52px; margin: 0; padding: 9px 11px; border: 1px dashed var(--border-color); border-radius: 9px; color: var(--text-secondary); background: var(--surface-secondary); font-size: 9px; }
#fieldops-service-follow-up .service-followup__empty > span { display: grid; width: 27px; height: 27px; flex: 0 0 auto; place-items: center; border-radius: 8px; color: var(--success); background: var(--success-soft); font-size: 14px; font-weight: 850; }
#fieldops-service-follow-up .service-followup__empty > div { display: grid; gap: 3px; }
#fieldops-service-follow-up .service-followup__empty strong { color: var(--text-primary); font-size: 10px; }
#fieldops-service-follow-up .service-followup__empty small { color: var(--text-secondary); font-size: 8px; line-height: 1.4; }
#fieldops-service-follow-up .service-followup__state.is-error { color: var(--danger); background: var(--danger-soft); }
#fieldops-service-follow-up .service-followup__pagination { display: flex; align-items: center; justify-content: space-between; gap: 9px; color: var(--text-secondary); font-size: 9px; }
#fieldops-service-follow-up .service-followup__pagination > div { display: flex; gap: 5px; }
#fieldops-service-follow-up .service-followup__pagination button { min-height: 28px; padding: 0 8px; border: 1px solid var(--border-color); border-radius: 7px; color: var(--text-primary); background: var(--surface-primary); font: inherit; cursor: pointer; }
#fieldops-service-follow-up .service-followup__pagination button:disabled { opacity: .48; cursor: not-allowed; }
#fieldops-service-follow-up .service-followup__note { margin: 0; color: var(--text-tertiary); font-size: 8px; line-height: 1.4; }

.survey-invitations-panel .survey-reminder-status { display: block; max-width: 280px; margin-top: 4px; color: var(--text-secondary); font-size: 7px; font-weight: 750; line-height: 1.4; }
.survey-invitations-panel .survey-reminder-status[data-state="sent"] { color: var(--success); }
.survey-invitations-panel .survey-reminder-status[data-state="scheduled"],
.survey-invitations-panel .survey-reminder-status[data-state="pending"] { color: var(--brand-orange-deep); }
.survey-invitations-panel .survey-reminder-status[data-state="failed"] { color: var(--danger); }
.survey-invitations-panel .survey-reminder-status[data-state="unknown"],
.survey-invitations-panel .survey-reminder-status[data-state="sending"],
.survey-invitations-panel .survey-reminder-status[data-state="unavailable"] { color: var(--warning); }
@media (max-width: 850px) {
  #fieldops-service-follow-up .service-followup__case { grid-template-columns: minmax(0, 1fr) auto; gap: 8px 10px; }
  #fieldops-service-follow-up .service-followup__answer { grid-column: 1 / -1; grid-row: 2; padding-top: 7px; border-top: 1px solid var(--divider-color); }
  #fieldops-service-follow-up .service-followup__actions { grid-column: 2; grid-row: 1; }
}
@media (max-width: 600px) {
  #fieldops-service-follow-up { margin: 0 10px 12px; padding: 12px; }
  #fieldops-service-follow-up .service-followup__header { align-items: flex-start; }
  #fieldops-service-follow-up .service-followup__header h3 { font-size: 16px; }
  #fieldops-service-follow-up .service-followup__tools { align-items: stretch; flex-direction: column; }
  #fieldops-service-follow-up .service-followup__search { width: auto; }
  #fieldops-service-follow-up .service-followup__filters { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); }
  #fieldops-service-follow-up .service-followup__filters button { justify-content: center; padding-inline: 4px; }
  #fieldops-service-follow-up .service-followup__summary { grid-template-columns: 1fr; }
  #fieldops-service-follow-up .service-followup__case { padding: 8px; }
  #fieldops-service-follow-up .service-followup__actions { align-content: center; }
}

.mx-overview > #fieldops-service-follow-up.service-followup--compact { align-content: start; gap: 9px; padding: 12px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__header { align-items: flex-start; gap: 7px; padding-bottom: 8px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__header h3 { font-size: 15px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__header p { font-size: 9px; line-height: 1.4; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__total { padding: 5px 7px; font-size: 8px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__summary { grid-template-columns: 1fr; gap: 6px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__summary > div { min-height: 36px; padding: 6px 8px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__summary span { font-size: 8px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__summary strong { font-size: 17px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__tools { align-items: stretch; flex-direction: column; gap: 6px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__search { width: auto; min-height: 32px; padding-inline: 8px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__search input { font-size: 9px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__filters { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); width: auto; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__filters button { justify-content: center; gap: 3px; min-height: 26px; padding-inline: 3px; font-size: 8px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__case { grid-template-columns: minmax(0, 1fr); gap: 6px; padding: 8px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__person,
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__answer,
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__actions { grid-column: 1; grid-row: auto; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__answer { padding-top: 6px; border-top: 1px solid var(--divider-color); }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__actions { grid-template-columns: 1fr auto; align-items: center; justify-items: start; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__actions time { font-size: 7px; text-align: left; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__actions a { min-height: 25px; padding-inline: 6px; font-size: 8px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__note { font-size: 7px; }
.mx-overview > .mx-widget-quality.mx-quality-with-follow-up { grid-column: span 8; }
.mx-overview > .mx-widget-quality.mx-quality-with-follow-up .mx-quality-strip { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.mx-overview > #fieldops-service-follow-up.service-followup--standalone { grid-column: 1 / -1; }

@media (max-width: 1250px) {
  .mx-overview > .mx-widget-quality.mx-quality-with-follow-up { grid-column: span 6; }
  .mx-overview > #fieldops-service-follow-up { grid-column: span 6; }
}
@media (max-width: 700px) {
  .mx-overview > .mx-widget-quality.mx-quality-with-follow-up { grid-column: span 12; }
  .mx-overview > #fieldops-service-follow-up { grid-column: span 12; }
}

/* Compact dashboard card: full case details live in a dialog so the overview
   keeps its row height when alerts arrive. */
.mx-overview > #fieldops-service-follow-up.service-followup--compact {
  align-content: stretch;
  align-self: stretch;
  grid-template-rows: auto auto minmax(84px, 1fr) auto;
  gap: 10px;
  padding: 12px;
}
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__header {
  align-items: flex-start;
  gap: 8px;
  padding-bottom: 9px;
}
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__header h3 { font-size: 15px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__header p { font-size: 9px; line-height: 1.45; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__eyebrow { font-size: 7px; letter-spacing: .12em; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__total { padding: 5px 7px; font-size: 8px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__summary { grid-template-columns: minmax(0, 1fr); gap: 6px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview { display: grid; grid-template-rows: repeat(2, minmax(0, 1fr)); gap: 6px; min-width: 0; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview.is-empty { grid-template-rows: minmax(0, 1fr); }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview.is-single > :first-child { grid-row: 1 / -1; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-item {
  display: grid;
  align-content: center;
  justify-items: start;
  gap: 3px;
  min-width: 0;
  min-height: 0;
  padding: 7px 9px;
  overflow: hidden;
  border: 1px solid var(--border-color);
  border-left: 2px solid var(--brand-orange);
  border-radius: 8px;
  color: var(--text-primary);
  background: var(--surface-primary);
  text-align: left;
  font: inherit;
}
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-item:hover { border-color: var(--brand-orange-border); background: color-mix(in srgb, var(--brand-orange-soft) 18%, var(--surface-primary)); }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-item.is-support { border-left-color: var(--danger); }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-type { padding: 2px 5px; border-radius: 999px; color: var(--brand-orange-deep); background: var(--brand-orange-soft); font-size: 7px; font-weight: 800; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-type.is-support { color: var(--danger); background: var(--danger-soft); }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-name { width: 100%; overflow: hidden; font-size: 9px; text-overflow: ellipsis; white-space: nowrap; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-meta { width: 100%; overflow: hidden; color: var(--text-tertiary); font-size: 7px; text-overflow: ellipsis; white-space: nowrap; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-issue { display: -webkit-box; width: 100%; overflow: hidden; color: var(--text-secondary); font-size: 8px; line-height: 1.3; -webkit-box-orient: vertical; -webkit-line-clamp: 2; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-empty { display: grid; align-content: center; min-height: 100%; margin: 0; padding: 9px; border: 1px dashed var(--border-color); border-radius: 8px; color: var(--text-secondary); background: color-mix(in srgb, var(--surface-secondary) 65%, transparent); font-size: 8px; line-height: 1.45; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-empty.is-error { color: var(--danger); }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-action { color: var(--brand-orange-deep); font-size: 8px; font-weight: 800; text-decoration: none; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-action:hover { text-decoration: underline; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__preview-action:focus-visible { outline: 2px solid var(--brand-orange); outline-offset: 2px; }
#fieldops-service-follow-up .service-followup__summary-item {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto 12px;
  align-items: center;
  gap: 8px;
  min-width: 0;
  min-height: 38px;
  padding: 7px 9px;
  border: 1px solid var(--border-color);
  border-radius: 9px;
  color: var(--text-secondary);
  background: var(--surface-primary);
  text-align: left;
  font: inherit;
  cursor: pointer;
  transition: border-color .16s ease, background-color .16s ease, transform .16s ease;
}
#fieldops-service-follow-up .service-followup__summary-item:hover { border-color: var(--brand-orange-border); transform: translateY(-1px); }
#fieldops-service-follow-up .service-followup__summary-item:focus-visible,
#fieldops-service-follow-up .service-followup__open:focus-visible,
#fieldops-service-follow-up .service-followup__close:focus-visible { outline: 3px solid var(--brand-orange-soft); outline-offset: 2px; }
#fieldops-service-follow-up .service-followup__summary-item > span:first-child { min-width: 0; font-size: 8px; font-weight: 750; }
#fieldops-service-follow-up .service-followup__summary-item > strong { color: var(--text-primary); font-size: 17px; font-variant-numeric: tabular-nums; font-weight: 850; line-height: 1; }
#fieldops-service-follow-up .service-followup__summary-item .service-followup__summary-arrow { color: var(--text-tertiary); font-size: 16px; line-height: 1; }
#fieldops-service-follow-up .service-followup__summary-item.is-support { border-color: color-mix(in srgb, var(--danger) 22%, var(--border-color)); background: color-mix(in srgb, var(--danger-soft) 38%, var(--surface-primary)); }
#fieldops-service-follow-up .service-followup__summary-item.is-support > strong { color: var(--danger); }
#fieldops-service-follow-up .service-followup__summary-item.is-installation { border-color: color-mix(in srgb, var(--brand-orange) 25%, var(--border-color)); background: color-mix(in srgb, var(--brand-orange-soft) 40%, var(--surface-primary)); }
#fieldops-service-follow-up .service-followup__summary-item.is-installation > strong { color: var(--brand-orange-deep); }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__compact-footer { display: grid; gap: 8px; }
.mx-overview > #fieldops-service-follow-up.service-followup--compact .service-followup__note { font-size: 7px; line-height: 1.4; }
#fieldops-service-follow-up .service-followup__open {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 34px;
  padding: 0 10px;
  border: 1px solid var(--brand-orange-border);
  border-radius: 9px;
  color: var(--brand-orange-deep);
  background: var(--surface-primary);
  font: inherit;
  font-size: 9px;
  font-weight: 800;
  cursor: pointer;
  transition: background-color .16s ease, border-color .16s ease;
}
#fieldops-service-follow-up .service-followup__open:hover { border-color: var(--brand-orange); background: var(--brand-orange-soft); }
#fieldops-service-follow-up .service-followup__open > span:nth-child(2) { margin-left: auto; font-size: 12px; }

#fieldops-service-follow-up .service-followup__dialog {
  width: min(760px, calc(100vw - 28px));
  max-width: none;
  max-height: calc(100dvh - 32px);
  padding: 0;
  overflow: hidden;
  border: 1px solid var(--border-color);
  border-radius: 18px;
  color: var(--text-primary);
  background: var(--surface-primary);
  box-shadow: 0 24px 80px color-mix(in srgb, var(--ink-950) 25%, transparent);
}
#fieldops-service-follow-up .service-followup__dialog::backdrop { background: color-mix(in srgb, var(--ink-950) 42%, transparent); backdrop-filter: blur(3px); }
#fieldops-service-follow-up .service-followup__dialog-shell { display: grid; gap: 14px; max-height: calc(100dvh - 32px); padding: 20px; }
#fieldops-service-follow-up .service-followup__dialog-header { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; padding-bottom: 12px; border-bottom: 1px solid var(--divider-color); }
#fieldops-service-follow-up .service-followup__dialog-header > div { display: grid; gap: 4px; min-width: 0; }
#fieldops-service-follow-up .service-followup__dialog-header h3 { margin: 0; color: var(--text-primary); font-size: 19px; letter-spacing: -.025em; }
#fieldops-service-follow-up .service-followup__dialog-header p { margin: 0; color: var(--text-secondary); font-size: 11px; line-height: 1.45; }
#fieldops-service-follow-up .service-followup__close { display: grid; width: 34px; height: 34px; flex: 0 0 auto; place-items: center; border: 1px solid var(--border-color); border-radius: 9px; color: var(--text-secondary); background: var(--surface-primary); font: inherit; font-size: 20px; cursor: pointer; }
#fieldops-service-follow-up .service-followup__close:hover { color: var(--danger); border-color: color-mix(in srgb, var(--danger) 35%, var(--border-color)); }
#fieldops-service-follow-up .service-followup__dialog .service-followup__tools { flex-wrap: wrap; }
#fieldops-service-follow-up .service-followup__dialog .service-followup__content { display: grid; gap: 8px; max-height: min(58vh, 620px); overflow: auto; padding-right: 3px; overscroll-behavior: contain; }
#fieldops-service-follow-up .service-followup__dialog .service-followup__case { grid-template-columns: minmax(170px, .9fr) minmax(230px, 1.5fr) minmax(120px, .7fr); padding: 11px 12px; }
#fieldops-service-follow-up .service-followup__expires { color: var(--brand-orange-deep); font-size: 8px; font-weight: 700; }
#fieldops-service-follow-up .service-followup__dialog .service-followup__note { padding-top: 10px; border-top: 1px solid var(--divider-color); font-size: 9px; }

@media (max-width: 700px) {
  #fieldops-service-follow-up .service-followup__dialog { width: calc(100vw - 18px); max-height: calc(100dvh - 18px); border-radius: 15px; }
  #fieldops-service-follow-up .service-followup__dialog-shell { gap: 11px; max-height: calc(100dvh - 18px); padding: 14px; }
  #fieldops-service-follow-up .service-followup__dialog-header h3 { font-size: 17px; }
  #fieldops-service-follow-up .service-followup__dialog .service-followup__tools { align-items: stretch; flex-direction: column; }
  #fieldops-service-follow-up .service-followup__dialog .service-followup__search { width: auto; }
  #fieldops-service-follow-up .service-followup__dialog .service-followup__filters { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); }
  #fieldops-service-follow-up .service-followup__dialog .service-followup__filters button { justify-content: center; gap: 3px; padding-inline: 4px; }
  #fieldops-service-follow-up .service-followup__dialog .service-followup__content { max-height: min(54vh, 520px); }
}

.service-followup__create-banner {
  display: grid;
  gap: 4px;
  margin: 0 0 14px;
  padding: 12px 14px;
  border: 1px solid color-mix(in srgb, var(--brand-orange) 32%, var(--border-color));
  border-radius: 10px;
  color: var(--text-primary);
  background: color-mix(in srgb, var(--brand-orange-soft) 58%, var(--surface-primary));
}
.service-followup__create-banner strong { font-size: 12px; }
.service-followup__create-banner span { color: var(--text-secondary); font-size: 10px; line-height: 1.5; }
.service-followup__create-banner[data-state="loading"] { border-color: var(--border-color); background: var(--surface-secondary); }
.service-followup__create-banner[data-state="error"] { border-color: color-mix(in srgb, var(--danger) 35%, var(--border-color)); color: var(--danger); background: var(--danger-soft); }
.service-followup__create-banner[data-state="error"] span { color: var(--danger); }

@media (prefers-reduced-motion: reduce) {
  #fieldops-service-follow-up .service-followup__summary-item,
  #fieldops-service-follow-up .service-followup__open { transition: none; }
}